Terms ofUse
The terms for fixed consulting sessions, followed by the ground rules for using this website.
Last updated 7 September 2026
Fixed consulting sessions
These terms apply when you purchase a fixed session through our checkout. The version shown with your order governs that purchase.
Session terms version: fixed-sessions-2026-09-07
Your purchase
You are purchasing a fixed-duration technical consulting session from Robles Consulting LLC. The offer, duration and total in your order identify the session you are buying. All prices are in US dollars. The displayed total is the amount you pay; any applicable tax is included in that total. Stripe processes your payment and sends a standard receipt to your verified email address. These fixed sessions are currently available to customers in the United States only.
Your fixed-session agreement consists of these session terms and your order's offer, duration and price. It takes effect when you accept the session terms and payment is confirmed. A separate signed engagement is not required for this session. Architecture Audit, Technical Due Diligence, Product Engineering and ongoing managed-website services use separate proposals or agreements.
What the session includes
The session provides the advisory discussion, technical review or triage described for your selected offer. Bring the decision you need to make, relevant non-sensitive context and the questions you want to cover. We work within the purchased time and the agreed review scope.
A written report, substantial preparation or document review outside the session, implementation, ongoing support and access to production systems are not included unless separately agreed in writing. Architecture & Code Review covers an agreed part of a system within the two-hour session; it is not an exhaustive codebase or security audit. Engineering Firefight is scheduled technical triage, not round-the-clock incident response or a promise of immediate availability or resolution. Our advice depends on the information available; a particular technical or business outcome is not guaranteed.
Booking your time
After we confirm your payment, you receive the Google booking link for your purchased duration. Choose from the times Google shows and complete the booking there. Your appointment is confirmed by Google, not by payment or opening the booking link. Calendar availability can change; payment does not reserve a particular time. If you need a specific time, contact us before buying.
No automatic deadline expires your paid session. If you cannot find a suitable time, or have a booking or delivery problem, use “Request help with this session” or email eliseo@roblesconsultingllc.com. Someone on our team will contact you within 24 hours of receiving your request. This is a commitment to contact you, not a guarantee that the issue will be resolved within 24 hours.
Cancellations and rescheduling
No refunds are offered for customer cancellations. One customer-requested reschedule is permitted. Contact us to arrange it; any replacement appointment remains subject to availability. If you miss your appointment, contact us so we can review the remaining reschedule allowance. A missed session does not automatically create another allowance. If we need to change your appointment, that change does not use your one customer-requested reschedule.
If we cannot help you with the issue covered by your session, we will refund your session payment. This does not add refunds for customer cancellation. Nothing in these terms removes rights that applicable law does not allow us to exclude.
Private materials and records
Do not submit credentials, private code or documents, card details, or customer data through the website forms. Before reviewing private materials, we agree confidentiality, the exact review scope and an appropriate secure access process. You must be entitled to share the materials. You retain ownership of your materials; access for a session does not give us permission to publish or reuse them for another customer. We do not record sessions by default.
We prefer temporary access to materials you control. We remove our working copies and access within 30 days after the session is completed or the engagement is closed by agreement, unless a documented legal obligation requires retention. We keep nonessential intake and correspondence for up to 24 months after our last contact, except where needed for an open engagement or a documented legal hold. We retain minimal purchase, accepted-terms, payment, tax and dispute records for seven years after the transaction's tax year, then review them for disposal or continued retention where required. Restricted recovery backups may retain earlier copies until they expire; we check restored data against our disposal records before using it. Our Privacy Policy explains your data rights and how to contact us.
Problems and changes
Contact eliseo@roblesconsultingllc.com with your order reference for a billing or delivery problem; do not send card details. We retain the agreed terms, payment evidence and relevant support records to investigate. We do not treat asking for help as agreement to marketing or as permission to make another charge. Your bank or payment provider's dispute process remains available.
The version you accepted continues to govern your purchase. A later website update does not change it. Separately agreed scope changes must be recorded with you before additional work or charges.
Read our Privacy Policy for details about your data.
1. Acceptance of these terms
This website is operated by Robles Consulting LLC, a Texas limited liability company, of 100 Plaza Pl, Ste 300, PMB 58, Northlake, TX 76226, USA. By accessing or using it, you agree to these terms. If you do not agree with them, please do not use the site.
Sections 1–12 below govern use of the website. Fixed consulting purchases use the session terms above and the offer, duration and price accepted at checkout. These website rules do not replace or vary a paid-session agreement, signed engagement, statement of work or master services agreement; see section 10.
2. Use of the site
You may browse this site, and read, print, or download its content for your own internal evaluation of our services. That permission does not extend to republishing our content or using it commercially.
You agree not to:
- Use the site for any unlawful purpose, or in breach of these terms.
- Attempt to gain unauthorised access to the site, its hosting environment, or any data held there; probe or scan for vulnerabilities other than as described in our responsible disclosure invitation.
- Interfere with the site’s operation, including by overwhelming it with requests or by circumventing the bot protection on our forms.
- Submit false, misleading, or spam content through our forms, or use them to transmit anything unlawful or malicious.
- Scrape or harvest content or personal data from the site for resale, for a mailing list, or for training a model, other than ordinary indexing by search engines and AI assistants that respect our robots.txt.
3. Intellectual property
All content on this site, including text, design, layout, graphics, logos, photographs, code, and the selection and arrangement of it all, is owned by Robles Consulting LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws.
“Robles Consulting” and our logo are our marks. Other names, logos, and marks appearing on this site, including those of our clients, partners, and the technologies we work with, belong to their respective owners, and their appearance here does not imply endorsement by them of us, or by us of them, beyond what is expressly stated.
Case studies and project descriptions are published with the relevant client’s permission where required. If you believe content on this site infringes your rights, contact us at eliseo@roblesconsultingllc.com and we will deal with it promptly.
4. What you send us
When you submit an enquiry, you confirm that the information you provide is accurate and that you are entitled to share it, including any details about a third party’s website or business.
Please do not send us confidential or sensitive information through the website forms. An unsolicited submission is not covered by a non-disclosure agreement, and we cannot treat it as confidential. If you need to share something sensitive, ask us and we will put an NDA and a secure channel in place first.
Unsolicited ideas, proposals, and suggestions you send us are not confidential, and we are free to use general know-how and concepts arising from them without obligation or compensation. This does not affect any intellectual property you own. It does not apply to materials shared for a fixed consulting session or under a signed engagement; the session terms or engagement agreement govern those materials. How we handle your personal data is set out in our Privacy Policy.
5. No professional advice
The content on this site is general information about our services and our views on technology. It is not technical, legal, financial, or professional advice for your particular situation, and you should not act on it without engaging appropriate advice.
Browsing the site or sending an enquiry does not create a client relationship. For a fixed session, the agreement takes effect when you accept its session terms at checkout and payment is confirmed. Other engagements begin under a separately agreed engagement document.
Any timelines, results, metrics, or outcomes described in case studies reflect specific past engagements and are not a promise or prediction of what your project will achieve.
6. Third-party links and content
This site links to third-party destinations, including our LinkedIn and Medium profiles, our GitHub organisation, and our insurance certificate hosted by our insurer. We do not control those sites, we are not responsible for their content or their privacy practices, and a link is not an endorsement. Once you follow a link, that site’s own terms and privacy policy apply.
Article summaries shown on this site are pulled from our own Medium feed and may be cached, so the version here can lag behind the original.
7. Disclaimer of warranties
The site is provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We work to keep the site accurate and available, but we do not warrant that it will be uninterrupted or error-free, that defects will be corrected, or that the site is free of harmful components. Content may become out of date, and we are under no obligation to update it.
8. Limitation of liability
To the fullest extent permitted by law, Robles Consulting LLC and its members, officers, employees, and contractors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, business, or goodwill, arising out of your use of, or inability to use, this site, however caused and on any theory of liability.
Our total aggregate liability arising out of use of this website will not exceed one hundred US dollars (USD 100). This section’s exclusions and cap apply to website use only. They do not apply to paid consulting sessions or work under a separate engagement agreement.
Nothing in these terms limits liability that cannot be limited by law, including liability for fraud, for fraudulent misrepresentation, or for death or personal injury caused by negligence. Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain damages, so parts of the two paragraphs above may not apply to you. If you are a consumer, these terms do not affect your statutory rights.
9. Indemnification
You agree to indemnify and hold Robles Consulting LLC harmless from any claim, demand, loss, or expense, including reasonable legal fees, arising out of your breach of these website-use rules or your unlawful use of the site. We will notify you of any such claim and give you a reasonable opportunity to take part in its defence.
10. Client engagements
Fixed consulting sessions use the session terms above and the offer, duration and price accepted at checkout; no separate signature is required. Other consulting work is governed by a separate agreement covering scope, fees, deliverables, intellectual property ownership, confidentiality, data processing, warranties, and liability. Where that agreement conflicts with these website-use rules, the agreement prevails for the work it covers.
Where we process personal data on your behalf as part of an engagement, we do so as a processor under that agreement and any accompanying data processing terms, not under this website’s Privacy Policy.
11. Changes and termination
We may update these terms from time to time. The “last updated” date above tells you when we last did. Changes apply from the moment they are posted, so please check back occasionally; continuing to use the site after a change means you accept the updated website-use rules. A later update does not change the session terms accepted for an existing purchase. We preserve each published session version at its versioned link and in the purchase record.
We may modify, suspend, or discontinue any part of the site at any time, and we may restrict access to anyone who breaches these terms.
12. Governing law and disputes
These website-use rules are governed by the laws of the State of Texas, United States, without regard to its conflict of laws rules. You and we agree to the exclusive jurisdiction of the state and federal courts located in Denton County, Texas for any dispute arising out of these website-use rules or your use of the site.
If you are a consumer resident in the European Economic Area or the United Kingdom, this does not deprive you of the protection of the mandatory law of your country of residence, or of your right to bring proceedings there.
If any provision of these terms is held unenforceable, the rest remains in force. Our failure to enforce a provision is not a waiver of it. These terms, together with the policies they reference, are the entire agreement between us regarding the site.
Contact us
Questions about these terms, or about working with us? Get in touch and a human will reply.
eliseo@roblesconsultingllc.comPrefer to start somewhere else? Use the contact form, or write to us at 100 Plaza Pl, Ste 300, PMB 58, Northlake, TX 76226, USA.